The main factor for the success of

The main factor for the success of Toyota, the number-one company for customer service, is not only its customer focus, but also its products. Toyota provides the products that customers most want to buy, and designs models that meet people's changing priorities. In particular, it has responded to the industry trend by providing smaller, more environmentally friendly cars, such as the Prius, a hybrid car with both petrol and electric engines.
However, Toyota's after-sales service too is very much appreciated. "They do everything to make clients satisfied," says one respondent.
Toyota's reward for its world-beating customer service is not just to be the world's most profitable carmaker. It is on course to become the world's biggest producer.
Three very different computer companies, fill the second, third and fourth slots - Dell, IBM and Microsoft. IBM and Dell are nominated for being customer-focused, wlile Microsoft scored more highly on products.

Resultados (inglés) 3:

丰田的成功的主要因素，第一个公司为客户服务，不仅是它的客户的焦点，而且它的产品。丰田提供的产品，客户最想买的，设计模型，满足人们的不断变化的优先事项。特别是，它已在提供较小的行业趋势，更环保的汽车，如普锐斯，混合动力汽车与汽油和电动引擎。然而，丰田的售后服务也非常赞赏。”他们尽一切所能让客户满意，“一位受访者说。丰田为其全球客户服务的回报不仅仅是成为世界上最赚钱的汽车制造商。它当然是成为世界上最大的生产商。三个非常不同的计算机公司，填补了二，第三和第四插槽-戴尔，IBM和微软。IBM和戴尔指定为以客户为中心，wlile微软得分更高的产品。