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Hello again :)As you can imagine, Microsoft is a big enough company, and has a different support for each of its programs. This, for example, is only support for implementation of Outlook Mobile iOs and Android, that's not even the same support as the Outlook.com e-mail accounts. And to be honest, we have no way to communicate with other media.I recommend you use this link https://support.microsoft.com/es-ar/contactus/office/tech-services/Choose the options that most conform and down to the right will say:+ Call me as soon as possible+ Schedule a call+ Chat online with a Microsoft Answer Tech technician+ Ask the communityYou can choose which suits you, I personally tested the chat and it was a good experience.Sorry not much help on this and really hope you can solve your problem.
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